Using This Website and Booking With Twilight

By using this website, submitting an inquiry or completing a reservation with Twilight Resort, you agree to the terms that apply to that interaction.

These website terms provide general conditions only. Additional booking terms, property specific policies, rates, fees, cancellation rules and rental agreement terms may be presented during the reservation process.

Where booking specific terms differ from these general website terms, the terms accepted as part of the applicable reservation or rental agreement will govern that booking.

Booking a Stay

A reservation is subject to availability and the booking requirements shown during the reservation process.

Guests are responsible for providing accurate contact, guest and reservation information and for reviewing the accommodation details, dates, pricing, fees and policies before confirming a booking.

A booking is not considered confirmed solely because an inquiry has been submitted. Confirmation occurs through the reservation process and any applicable payment or agreement requirements.

Rates, Taxes, Fees and Payment

Rates and availability may vary by accommodation, dates, length of stay, occupancy and other booking factors.

Applicable taxes, fees, deposits or other charges will be displayed as part of the reservation process where required.

Guests are responsible for reviewing the full reservation total and payment schedule before confirming a booking.

Payment processing may be provided through third party payment services used in connection with the Twilight Resort reservation system.

Reservation Changes and Cancellations

Cancellation, refund, date change and reservation modification rules may vary by accommodation, rate or reservation.

The policy shown and accepted during the booking process applies to that reservation.

Guests should review those terms carefully before booking and contact Twilight Resort as soon as possible if a reservation needs to be changed.

Changes are subject to availability and any terms, fees or restrictions that apply to the reservation.

Check In and Check Out

Guests must follow the check in and check out times, arrival instructions and access procedures provided for their reservation.

Early arrival or late departure is not guaranteed unless specifically approved by Twilight Resort.

Guests should review all arrival information before travelling and contact Twilight Resort if clarification is required.

Guests and Occupancy

The person making a reservation is responsible for providing accurate guest information and for ensuring that members of the reservation party follow applicable property policies and booking terms.

Occupancy must remain within the limits applicable to the booked accommodation or site.

Guests are expected to use the property responsibly, respect other guests, neighbouring properties and resort operations, and follow reasonable safety instructions.

House and Site Policies

Individual cabins, camping sites and reservation types may have specific rules or restrictions.

Guests are responsible for reviewing and following the policies shown with their accommodation, booking confirmation, rental agreement or arrival instructions.

Where a particular rule or restriction is important to your stay, contact Twilight Resort before booking to confirm the current policy.

Care of the Property

Guests are responsible for reasonable care of the accommodation, site, furnishings, equipment and resort property made available during their stay.

Guests may be responsible for damage, loss, excessive cleaning or other charges arising from misuse, negligence or violation of applicable reservation or property terms.

Any applicable security deposit, damage protection, hold or damage related terms will be disclosed through the relevant reservation documents where required.

Availability, Pricing and Website Errors

Twilight Resort aims to keep website information, availability and pricing accurate and current.

However, website content may occasionally contain typographical, technical, availability, pricing or descriptive errors.

Where an obvious error affects a reservation or material booking detail, Twilight Resort may contact the guest to clarify or correct the issue before the stay.

OwnerRez and External Services

Twilight Resort uses OwnerRez technology to support reservation, inquiry and booking functions on this website.

Other third party providers may support services such as payment processing, maps, analytics, communications, website hosting or other operational functions.

Independent third party services may have their own terms, policies and privacy practices.

Use of the Resort and Website

Guests are responsible for exercising appropriate care and judgment while using resort property, accommodations, outdoor areas and surrounding natural environments.

Outdoor travel and recreation may involve conditions affected by weather, terrain, water, wildlife, road conditions and other circumstances outside the direct control of Twilight Resort.

Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Unexpected Events

Circumstances outside reasonable control may affect travel, access, utilities, services, reservations or other aspects of a stay.

These circumstances may include severe weather, natural events, road or transportation disruption, government action, utility interruption, emergency conditions or other events that cannot reasonably be prevented.

Where such circumstances arise, applicable booking terms and legal requirements will govern the available options.

Personal Information

Personal information submitted through this website or the reservation process is handled in accordance with the Twilight Resort Privacy Policy and applicable privacy requirements.

Legal Framework

These terms are intended to operate in accordance with applicable laws of Ontario and Canada, subject to any mandatory consumer protection or other legal rights that cannot lawfully be excluded.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Updates

Twilight Resort may update these Terms & Conditions from time to time to reflect changes to the website, reservation process, services, business practices or applicable requirements.

The current version will be published on this page with the latest update date.

Questions About These Terms

If you have a question regarding these Terms & Conditions or a specific reservation, contact Twilight Resort.